Terms of Service

Terms of Service – Clove Shop

Welcome to Clove Shop. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services available at www.cloveshop.us(the “Website”). By accessing, browsing, or making a purchase from our store, you agree to be bound by these Terms, along with our Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Policy.

If you do not agree with these Terms, please do not use our Website or services.

1. Eligibility & User Responsibilities

By using our Website, you confirm that:

  • You are at least the legal age of majority in your place of residence

  • All information you provide is accurate, complete, and up to date

  • You are authorized to use the payment method submitted

  • You are responsible for maintaining the confidentiality of your account and all activity under it

2. Products & Information Accuracy

Clove Shop offers handbags and accessories selected for everyday and special-use purposes.

  • We strive to ensure all product descriptions, images, and prices are accurate

  • Product colors and appearance may vary slightly due to screen or device settings

  • Product availability, descriptions, and pricing may change without prior notice

  • We reserve the right to limit quantities or discontinue products at any time

3. Orders & Order Acceptance

Placing an order constitutes an offer to purchase.

  • Orders are confirmed only after successful payment processing

  • We reserve the right to cancel or refuse orders due to pricing errors, inventory issues, or suspected unauthorized activity

  • If an order is canceled after payment, a full refund will be issued

  • Orders cannot be modified once processing has begun

4. Pricing & Payments

  • All prices are listed in USD, unless stated otherwise

  • Prices do not include shipping fees, taxes, or duties unless clearly stated

  • Payment must be completed at checkout using approved payment methods

  • You agree to provide valid and authorized payment details

  • We reserve the right to correct pricing or typographical errors

5. Shipping & Delivery

Shipping and delivery terms are governed by our Shipping Policy.

  • Processing Time: 1–2 business days

  • Transit Time: 3–5 business days

  • Estimated Delivery Time: 4–7 business days

Delivery times are estimates and not guaranteed. cloveshop is not responsible for delays caused by carriers, weather conditions, or circumstances beyond our control.

Risk of loss transfers to the customer once the order is handed over to the shipping carrier.

6. Returns, Refunds & Exchanges

All returns and refunds are subject to our Return & Refund Policy.

  • 30-day return window from the delivery date

  • Items must be unused and returned in original packaging with tags

  • Refunds are issued to the original payment method after inspection

  • Customers are responsible for return shipping unless the item is defective or incorrect

  • Sale items and gift cards are non-returnable

7. Order Cancellations

  • Orders may be canceled within 12 hours of placement

  • Orders that have entered processing or have shipped cannot be canceled and must follow the return process

8. Intellectual Property

All content on this Website, including text, images, logos, designs, and trademarks, is the exclusive property of Clove Shop.

Unauthorized copying, reproduction, distribution, or use of any content is strictly prohibited without prior written consent.

9. Prohibited Use

You agree not to:

  • Use the Website for unlawful or fraudulent purposes

  • Provide false or misleading information

  • Interfere with Website security or functionality

  • Attempt unauthorized access to systems or data

  • Use automated tools such as bots or scrapers without permission

Violations may result in immediate termination of access.

10. Third-Party Services

Our Website may include links or integrations with third-party services.

Clove Shop is not responsible for the content, policies, or practices of third-party websites. Use of such services is at your own risk.

11. Disclaimer of Warranties

All products and services are provided “as is” and “as available.”

We make no warranties, express or implied, including but not limited to:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

Some jurisdictions may not allow certain limitations, so these exclusions may not apply to all users.

12. Limitation of Liability

To the fullest extent permitted by law, Clove Shop shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits, data, or business opportunities

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless cloveshop, its owners, employees, and partners from any claims or damages arising from:

  • Your misuse of the Website

  • Violation of these Terms

  • Breach of applicable laws or regulations

14. Governing Law

These Terms are governed by the laws of the United States and the State of Florida, without regard to conflict-of-law principles.

Any disputes shall be resolved exclusively in the courts located in Florida.

15. Changes to Terms

We may update these Terms at any time.
Changes will be posted on this page with a revised “Last Updated” date. Continued use of the Website constitutes acceptance of the updated Terms.

Contact Information:

Business Name: Clove Shop
Chat Support: 24/7
Support Hours: 9:00 AM – 4:00 PM (EST) Monday to Friday,
Phone: +1 (585) 215-0437
Email: support@cloveshop.us
Business Address: 7901 4th St N,
Suite 300, St. Petersburg, Florida 33702, United States